Terms of Service

Because many CDXX services are digital and may begin soon after purchase, refund requests are reviewed on a case-by-case basis, unless required otherwise by applicable law.

A refund or cancellation may be considered if the order has not started, CDXX cannot complete the service as described, there was a duplicate payment, or CDXX made a clear delivery error attributable to us.

Refunds may be limited or declined if the service has already started or been completed, you provided incorrect or incomplete information, you refused reasonable cooperation needed for delivery, you violated these Terms, or the request falls outside what was purchased.

Approved refunds, when issued, are typically returned through the original payment method where possible. Processing times may depend on your bank or payment provider.

Nothing in this section limits any mandatory consumer rights that apply in your jurisdiction.

Prices, packages, discounts, and offers are displayed before checkout and may change at any time without prior notice. The price shown at the time of your completed checkout is the price that applies to that order, subject to correction of obvious errors.

Payment must be completed before service delivery begins, unless CDXX explicitly agrees otherwise in writing. Available payment methods are shown at checkout and may vary by region or processor.

You agree not to use stolen payment methods, fraudulent cards, unauthorized accounts, or misleading billing information. Orders associated with suspected fraud may be cancelled, refused, or reported to the relevant payment processor, unless required otherwise by applicable law.

You may not use CDXX Services, our website, or our support channels to:

• Request, promote, purchase, or distribute cheats, hacks, exploits, malware, or unauthorized access tools.
• Request stolen accounts, fraudulent access, or services that violate platform or game rules.
• Engage in illegal activity, payment fraud, identity misrepresentation, or false claims.
• Harass staff, abuse support systems, or attempt to disrupt the website or business operations.
• Resell, scrape, copy, or redistribute our services or website content without permission.
• Submit orders or messages that create legal, security, or reputational risk for CDXX or other users.

As a customer, you agree to:

• Provide accurate order and account-related information needed to complete your purchase.
• Review service descriptions, requirements, and risks before checkout.
• Communicate respectfully with CDXX staff through approved support channels.
• Avoid requesting illegal, harmful, abusive, fraudulent, or prohibited services.
• Understand that third-party games and platforms have their own rules, risks, and enforcement actions.
• Contact CDXX support before opening payment disputes or chargebacks when an issue arises.

CDXX Services provides game-related digital services, including but not limited to in-game assistance, unlocks, progression support, digital products, accounts where listed, and custom service options described on our website.

CDXX Services is a professional gaming services business. We do not provide cheats, hacks, malware, stolen accounts, unauthorized access tools, or any service intended to harm platforms, other players, or third-party systems.

Service descriptions, requirements, and delivery details are shown on the relevant product or checkout pages. You are responsible for reviewing that information before purchase.

Discord tickets are the recommended support method for faster help with orders, delivery updates, and service questions. When contacting support, include your order ID, Discord username, and a clear description of your issue.

Support is provided during active business hours and may not always be instant. Response times can vary based on queue volume and complexity.

Abusive language, harassment, spam, threats, impersonation, or disrespect toward CDXX staff may result in support refusal, order cancellation, or restriction from future services.

Communications through Discord are also subject to Discord’s own terms, policies, and platform rules.

If you experience a problem with an order, contact CDXX support before opening a chargeback, payment dispute, or similar claim with your bank or payment provider. Most issues can be resolved faster through Discord tickets or our contact page.

Opening a dispute without contacting support first may delay resolution and can affect your ability to receive future services.

False, abusive, or fraudulent chargebacks or payment disputes may result in order cancellation, refusal of future service, restriction from support channels, and submission of order records or communication evidence to the payment processor where permitted.

To the maximum extent permitted by applicable law, CDXX Services is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, third-party platforms, delays, downtime, or customer-provided information.

Our total liability for any claim relating to a specific order is limited to the amount you paid for that order, except where a higher limit is required by applicable law.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

CDXX may refuse, cancel, suspend, or terminate service if we reasonably believe you violated these Terms, abused support, submitted fraudulent payments, opened false disputes, requested prohibited services, or created risk for CDXX, our staff, or other customers.

If service is refused or terminated, any refund eligibility will be reviewed in line with these Terms and applicable law.

We collect and use customer information only as needed to process orders, provide support, improve our services, and operate the website securely.

For more information about how data is handled, please review our Privacy Policy when published on this website.

If you contact us through Discord or other third-party platforms, your information may also be subject to those platforms’ privacy practices and policies.

View our Privacy Policy for more details when available.

Games, platforms, publishers, and related services are owned and operated by third parties. CDXX does not control third-party terms, enforcement, bans, restrictions, account reviews, updates, downtime, or policy changes.

You are responsible for understanding the rules and risks associated with any game or platform you use. CDXX is not responsible for actions taken by third-party platforms, including account warnings, suspensions, bans, item loss, or service interruptions.

Purchasing a CDXX service does not guarantee any specific outcome on a third-party platform.

CDXX may update, modify, pause, discontinue, or remove services, packages, prices, descriptions, delivery estimates, or website features at any time.

We may correct typographical errors, pricing mistakes, or inaccurate listings without prior notice. If an error affects your order, we will work with you in good faith to resolve it.

Website availability is not guaranteed to be uninterrupted. Maintenance, updates, or technical issues may temporarily affect access.

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For order help, policy questions, refund requests, or general support, contact us using the options below:

We may update these Terms from time to time. The “Last Updated” date at the top of this page shows when the latest version was posted.

Continued use of the website or services after changes are published means you accept the updated Terms. We encourage you to review this page periodically.

CDXX only requests information reasonably required to complete the service you purchased. Do not share unnecessary personal, financial, or sensitive information through unofficial channels.

If account access or credentials are required for a specific service, that requirement will be explained on the product page or by support before service begins. You are responsible for securing your accounts and understanding what access you provide.

CDXX is not responsible for issues caused by incorrect, incomplete, outdated, or false information supplied by the customer, or for problems arising from account sharing outside approved service instructions.

Custom requests are reviewed individually. CDXX may accept, decline, modify, or provide a separate quote based on availability, complexity, safety, and compliance with these Terms.

Custom pricing, scope, and estimated delivery times may differ from standard listings. Work on custom services begins only after details and payment terms are agreed.

CDXX reserves the right to refuse custom work that appears unsafe, unclear, prohibited, or inconsistent with our service standards.

The CDXX Services name, branding, website design, text, graphics, icons, layouts, visuals, and related materials are owned by CDXX Services or used with permission. You may not copy, modify, distribute, resell, or exploit them without prior written consent.

Third-party game names, logos, and trademarks belong to their respective owners. Reference to third-party products does not imply endorsement by those rights holders.

Orders are processed after payment is confirmed through our checkout system. Some services may require additional cooperation from you, such as order details, platform information, region details, in-game identifiers, or communication through Discord or email.

Estimated delivery times shown on the website or provided by support are estimates only. Actual delivery may vary based on queue volume, service complexity, your response time, technical issues, third-party platform conditions, or other factors outside our control.

If you do not provide required information or do not respond to support within a reasonable time, delivery may be delayed or paused. CDXX is not responsible for delays caused by incorrect details, lack of cooperation, or circumstances on third-party platforms.

Digital services may begin shortly after purchase. By placing an order, you acknowledge that work may start once payment is confirmed and required information is received, unless stated otherwise for a specific service.

These Terms of Service (“Terms”) govern your access to and use of the CDXX Services website, purchases, customer support, and any related digital services offered by CDXX Services (“CDXX,” “we,” “us,” or “our”).

By visiting our website, creating or placing an order, contacting support, or using any CDXX service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our website or purchase our services.

Where required by applicable law, certain rights or remedies may apply regardless of these Terms. Nothing in this document is intended to limit rights that cannot be limited under applicable law.